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Privacy Policy

Privacy Policy

Policy on the protection of personal information

As an Integrated-Value Provider trusted by our customers and society, NTT Advanced Technology Corporation and its affiliated companies have adopted our "Personal Information Protection Policy" as follows, on the principle of respect for the individual, and will strive to protect personal information appropriately, with a view to helping achieve a fulfilling, sound, and advanced information communication society.


  1. Appropriate collection, use and provision of personal information

    1. When we collect personal information, we will clearly define the purposes of the collection, and collect it by lawful and fair means, which are appropriate for achieving the defined purposes.

    2. Personal information shall only be used or provided within the scope of the collection purposes agreed to by the individuals concerned.

  2. We will manage personal information in a manner that ensures its security and accuracy, and take, and enhance, as necessary, reasonable measures to prevent unauthorized access to, or loss, corruption, falsification or leakage of, personal information.

  3. We will abide by the laws and regulations, and relevant national guidelines related to personal information protection.

  4. A contact point will be set up so that complaints and inquiries regarding the protection of personal information can be handled appropriately.

  5. We will develop and operate a protection of personal information management system to ensure the protection of personal information, and improve the system on an ongoing basis.

(Enactment on January 1, 2005)
(Revision on June 16, 2015)
NTT Advanced Technology Corporation
President
George Kimura

Note: For the contact point for consultation about the handling of personal information, please refer to "5. Contact point for consultation about the handling of personal information" in the following Privacy Statement.

Privacy Statement

NTT Advanced Technology Corporation announces the following as our "Privacy Statement" in accordance with the "Act for Protection of Computer Processed Personal Data held by Administrative Organs".

1. Purposes of using personal information

The business areas of NTT Advanced Technology Corporation are as follows:

  1. Infrastructure system business
    Network infrastructure system software development, software development related to service application on the next-generation networks (NGN) etc, hardware development including core/access network, built-in software development, verification related to the next-generation networks (NGN)
  2. Solution system business
    System integration, related software development, construction, maintenance and diagnosis for corporate networks, network security service, network service development
  3. Product sales system business
    Network related product sales and verification, up-to-date material development and analysis, development of optical-related products, environmental management
(1) Purposes of using personal information in cases where personal information is acquired directly by means of document, e-mail, and Web, etc.
  1. For delivering products or services, after-sales services, and information about product upgrades, latest news, or the launch of new services to customers in conducting the above-mentioned businesses.
  2. For the purpose of provided services such as introduction of and guidance for usage of products, introductions to exhibitions, seminars, etc., and delivering answers to inquiries of customers.
  3. For the purpose of delivering e-mail magazines.
  4. For the purpose of recruitment actvities.

When we acquire personal information directly from customers in writing, we will inform them, on an individual basis, of the purposes for which the personal information will be used.

(2) Purposes of using personal information in cases where personal information is acquired in methods other than those mention in (1) above.
  1. For delivering products or services, after-sales services, and information about product upgrades, latest news, or the launch of new services to customers for instance in solution system business (ASP service) in conducting the above-mentioned businesses.
  2. For managing visitors and the purposes of their visits by use of images acquired in security cameras in order to ensure the security of NTT Advanced Technology Corporation and its affiliate companies.
(3) Purposes of using personal information in cases where we acquire personal information as part of a contract from an outsourcing organization.
  1. For using personal information entrusted to us, in the past or in the future, as part of conducting the above-mentioned businesses.

2. Shared use of personal information

When NTT-AT and its partners share and use personal information obtained from the customer, NTT-AT will notify the customer of the following items of information.

  • The fact that NTT-AT and the partner will share and use personal information
  • Items of personal information that are shared and used
  • Users of the shared information
  • Purposes of the use of personal information by the users
  • Name of the person or entity responsible for the management of the personal information that is shared and used
  • Method of obtaining personal information

3. Provision of personal information to third parties

We will appropriately manage personal information acquired from our customers and will not provide it to any third party without the prior consent of the individuals concerned, except in the following cases.

  • Submission of the information is required by a law or regulation.
  • Submission of the information is required for the protection of human life or avoidance of injury to a human body or damage to property, and it is difficult to obtain the consent of the individual concerned.
  • Submission of the information is required for the enhancement of public health or the promotion of the sound development of children, and it is difficult to obtain the consent of the individual concerned.
  • Submission of the information is required for cooperating with the work of national or municipal organizations or their contractors, the work being performed in accordance with laws and regulations, and it may interfere with this work if we attempt to obtain the consent of the individual concerned.

4. Procedures for requesting the disclosure of one's personal information held by NTT Advanced Technology Corporation

We accept requests for disclosure, correction or suspension of the use of his/her personal information that is intended for disclosure among (*) personal information in our custody, from the individual concerned or someone acting as his/her authorized representative.

Personal Infomation Protection Administrator

Infomation Security Supervisor
NTT Advanced Technology Corporation

Contact point for inquiries

Information Security Section Director
Information Security Section
NTT Advanced Technology Corporation

(*) disclosure among

Refers to personal information that constitutes an aggregate of the information that is consolidated systematically to be able to search the personal information of the customer more easily; it also refers to the authority to accept disclosure when so demanded from by the individual concerned or someone acting as his/her authorized representative, for correction of contents, addition or deletion, discontinuation of use, full destruction of all information, as well as requests to stop the offer of information to third parties. It is not considered to be disclosure under any of the following:

  1. A situation in which there is the fear that harm may extend to the individual concerned or the life of the third parties, a body or property in connection with the continued us of the personal information concerned becomes clear.
  2. A situation in which there is concern of promoting unfair or illegal acts in connection with the continued use of the personal information becomes clear.
  3. A situation in which there is concern that a relationship of mutual trust with other countries or international organizations may be lost, where our company may be put to disadvantage in negotiations with other countries or international organizations, or where the security of a country may be endangered in connection with the continued use of the personal information concerned becomes clear.
  4. A situation in which there is concern that there may be a hindrance to investigations for the prevention of crime, maintenance of public security and order, and other similar concerns in connection with the continued use of the personal information concerned becomes clear.

Regarding the type of personal information that NTT-AT has the right to edit, NTT-AT will disclose such information to the person concerned at the request of the person or his/her agent.

(1) Documents that must be submitted when requesting disclosure etc.

If you wish to request disclosure, etc., please download the applicable form (from the following list) from our website, fill out the form completely and mail it by post to the following address, enclosing the other necessary documents.

  • Request for the disclosure of personal information
  • Request for the correction of personal information
  • Request for the suspension of the use of personal information
(2) Address to which the request should be sent

Information Security Section Director
Information Security Section
NTT Advanced Technology Corporation
Muza Kawasaki Central Tower, 1310 Omiya-cho Saiwai-ku, Kawasaki-shi, Kanagawa, 212-0014, Japan

(3) Fee
  • Requests for the disclosure of personal information shall be charged at 1,000 yen (excluding tax) per request.
  • Requests for the correction, or suspension of the use of personal information shall be accepted free of charge.
(4) Method of responding to a request for the disclosure of personal information

A response in writing will be mailed by post to the address of the requesting person as described in the request form. (In the case of a request submitted by a proxy representative, a response will be mailed to the address of the proxy representative.)

(5) Handling of the personal information obtained as a result of the processing of requests for disclosure, etc.

The purpose of using the personal information obtained in the processing of requests for disclosure, etc. will be confined to the processing of the request. Any documents submitted by the requesting party shall be preserved for two years after the end of the fiscal year (April to March) when the response to the request is completed, and then shall be disposed of properly.

(6) Reasons for not disclosing personal information to be disclosed

Personal information will not be disclosed in the following cases:

  • The identity of the requesting person cannot be confirmed because the addresses written in the request form, in the documents submitted for personal identification, or in the record in our custody are different.
  • In the case of a request by a proxy representative, the authority of the proxy representative cannot be confirmed.
  • The request form has not been completely filled out, or the documents submitted are inappropriate.
  • The information concerning which a request is made is not personal information to be disclosed in our custody.
  • Responding to the request may harm the life, body, property or other rights of the requesting person or a third party.
  • Responding to the request may have an extremely adverse effect on the normal operation of our business.
  • Responding to the request violates laws or regulations.

5. Contact point for inquiries about the handling of personal information

(1) Please contact the following by phone or letter, for any inquiries about our handling of personal information. We request your understanding that we do not accept any inquiries by anyone visiting our office in person.
Personal Information Protection Administrator

Information Security Supervisor
NTT Advanced Technology Corporation

Contact point for inquiries

Information Security Section Director
Information Security Section
NTT Advanced Technology Corporation
Muza Kawasaki Central Tower, 1310 Omiya-cho Saiwai-ku, Kawasaki-shi, Kanagawa, 212-0014, Japan
Phone: +81-44-589-6920 (9:00 a.m. - 5:00 p.m. weekdays only)

(2) Authorized personal information protection organization to which NTT Advanced Technology Corporation belongs, and the contact point for complaints.
  1. Name of the authorized personal information protection organization
    Japan Institute for Promotion of Digital Economy and Community

    Contact point for resolution of complaints

  2. Section for Consultation about Complaints Regarding Personal Information Protection

    Privacy Mark Promotion Center
    Roppongi First Building 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032,Japan
    Phone: +81-3-5860-7565

6. Use of the website of NTT Advanced Technology Corporation

(1) Collection of information that leads to the identification of the individual concerned

When you use the website of NTT Advanced Technology Corporation, you may be requested to enter personally identifiable information (PII). Such PII includes your name, address, email address, and phone number. It is at your discretion to enter PII on our website. However, if you choose to refuse to provide certain types of PII, you may not be able to browse certain items of promotional content or information about certain products.

(2) Collection of information that does not lead to the identification of the individual concerned

Our website may request you to enter non-personally identifiable information (NPII). Such information includes your age, occupation, postal code, preferences, habits or characteristics. It also includes information about the type of browser you are using, the type of OS used on your computer, the names of the domains you have passed through to reach our website, and the sequence of the pages you browsed within our website.

(3) Cookies

NTT Advanced Technology Corporation's website contains some pages that send you data files called cookies to facilitate your use of these pages. The transmission of these cookies does not result in the collection of your personal information.

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